General Information​

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Welcome Aix

Chemin des Plaines

13090 Aix en Provence
France

 

Téléphone / Phone:

+33 681908555

+33 623618557

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Email : contact@welcome-aix.com

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Hébergeur du site / Website Hosting

Wix.com Inc.
500 Terry A François Blvd San Francisco, CA 94158
Telephone : +1 415-639-9034
 

Intellectual Property

L’ensemble du contenu présent sur ce site (textes, images, logos, vidéos, etc.) est la propriété exclusive de Welcome Aix, sauf indication contraire. Toute reproduction, distribution ou utilisation sans autorisation est strictement interdite.

All content on this website (texts, images, logos, videos, etc.) is the exclusive property of Welcome Aix, unless otherwise stated. Any reproduction or use without permission is strictly prohibited.

 

Privacy Policy

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1. Introduction​

This Privacy Policy explains how Welcome Aix collects, uses, and protects your personal data when you use our website www.welcome-aix.com, by the General Data Protection Regulation (GDPR).

 

2. Data Controller

Welcome Aix

Chemin des Plaines

13090 Aix en Provence
France

contact@welcome-aix.com

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Ines Werner

Stephanie Darhi

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3. What Data We Collect

We may collect the following personal data when you use our website or contact us:

• Full name

• Email address

• Phone number

• Information related to your relocation project (e.g. current location, destination, moving date, needs)

• IP address and browser data (via cookies)​​

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4. Purpose of Data Collection

We collect and process your data for the following purposes:

• To respond to inquiries and provide quotes

• To manage our client relationships

• To improve our services and website performance

• To send you relevant information or offers (only if you have consented)​

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5. Legal Basis

We process your data based on:

• Your consent (e.g., when you submit a contact form)

• Our legitimate interest (e.g., to improve our services)

• Legal obligations, where applicable​

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6. Data Retention

Your personal data is stored only as long as necessary for the purpose for which it was collected, and for a maximum of 3 years after our last interaction unless legal obligations require a longer period.

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7. Data Recipients

Your data is used solely by Welcome Aix. We do not sell, rent, or share your data with third parties, except:

• If required by law or legal process

• To trusted partners (e.g., hosting providers), under strict data protection agreements

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8. Your Rights

Under the GDPR, you have the following rights:

• Right of access to your personal data

• Right to rectification of inaccurate or incomplete data

• Right to erasure (“right to be forgotten”)

• Right to restrict or object to the processing of your data

• Right to data portability

• Right to withdraw consent at any time

To exercise any of these rights, please contact us at contact@welcome-aix.com.

 

9. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorized access, misuse, loss, or destruction.

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10. Cookies

Our website uses cookies to enhance user experience and collect analytics data. You will be informed via a cookie consent banner upon your first visit, and you may choose to accept or decline non-essential cookies.

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11. Contact

If you have any questions or concerns about this Privacy Policy or the way your data is handled, please contact:
contact@welcome-aix.com